Privacy policy

Last updated: December 5, 2024

At Lingerious, we are committed to ensuring the privacy and protection of our customers’ and users’ personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data (GDPR), as well as the Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights (LOPDGDD).

1. Data controller

  • Identity: Lingerious
  • CIF: __________________________
  • Address: __________________________
  • Email: _____________________________
  • Phone number: ____________________

2. Personal data we collect

When you interact with our online store, whether by registering, making a purchase, or simply browsing, we collect the following personal information:

  • Contact information: Name, surname, email address, phone number, postal address.
  • Billing information: Billing address, credit card details, or other payment methods.
  • Browsing data: IP address, location, browsing history, device type.
  • Preference information: Favorite products, shopping preferences, order history.

3. Purposes of data processing

At Lingerious, we process personal data for the following purposes:

  • Order processing: To manage, process, and ship purchased products, as well as handle returns or issues.
  • Commercial communications: If you have given us your consent, we will send you emails about promotions, offers, and updates related to our products. You can withdraw your consent at any time.
  • User experience improvement: To analyze and improve the performance of our website and personalize your browsing experience.
  • Legal compliance: To fulfill our legal obligations, such as billing and handling complaints.

4. Legal basis for data processing

The legal basis for processing your personal data at Lingerious is:

  • Contract execution: Processing is necessary to manage and fulfill the product purchase contract.
  • Consent: When you have explicitly consented to receive commercial communications, newsletters, or for the use of analytical cookies.
  • Legal obligations: In relation to applicable regulations, such as tax law.
  • Legitimate interests: To improve our website, handle inquiries or complaints, and prevent fraud.

5. Who do we share your data with?

At Lingerious, we only share your personal data with third parties in the following cases:

  • Service providers: Companies that provide us with payment services (payment platforms), logistics (transportation companies), marketing, or data analysis services. These third parties access the data only to perform assigned functions and are required to comply with data protection regulations.
  • Legal compliance: If a law, regulation, or court order compels us to share information with authorities or third parties.

6. International data transfers

At Lingerious, we do not transfer your personal data outside the European Economic Area (EEA). If this becomes necessary, we will inform you and ensure appropriate measures are taken to guarantee the level of protection required by the GDPR.zar el nivel de protección exigido por el RGPD.

7. How jong do we keep your data?

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, and while our contractual relationship is active. After this period, we retain the information only to meet our legal obligations, such as tax and accounting deadlines.

  • Account and order data: Retained for as long as your account is active or as long as necessary to process your order.
  • Commercial data: If you consented to receive commercial communications, we will keep your data until you withdraw your consent.
  • Legal obligations: Transaction-related data will be retained according to applicable laws (e.g., for a period of 6 years according to tax regulations).

8. User rights

You have the right to:

  • Access your personal data to know what information we hold about you.
  • Rectify your data if it is incorrect or outdated.
  • Request the deletion of your data when it is no longer needed for the purposes for which it was collected.
  • Object to the processing of your data for commercial purposes or legitimate interests.
  • Request the restriction of processing of your data in certain circumstances.
  • Request the portability of your data, meaning receiving your personal data in a structured, readable format or transferring it to another data controller.

To exercise your rights, you can contact us via email at ____________________. We will respond to your request within one month.

If you believe your rights have been violated, you have the right to file a complaint with the Spanish Agency for the Protection of Personal Data (AEPD)

de Protcción de Datos (AEPD).

9. Cookie usage

At Lingerious, we use cookies and similar technologies to improve your user experience and analyze traffic on our website. You can find more details in our [Cookie Policy].

10. Changes to this privacy policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page, and we will notify you of any significant changes. We recommend reviewing this policy periodically to stay informed about how we protect your information.

11. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:

  • Address: __________________________
  • Email: _____________________________
  • Phone number: ____________________